Is Apex LED a lighting supplier?
No, we are an electrical company that has many years of LED lighting experience. We provide quality LED lights to our customers when undertaking lighting repairs or upgrades.
What does Apex LED stand for?
Apex LED stands for - Apex Lighting, Electrical & Data
Do we service other areas in Australia?
No, we only service the Greater Sydney region
Does Apex LED use contractors?
Yes. Apex LED uses a combination of full time electrical staff and specialist contractors to offer our customers the best service possible. Our specialist contractors are in close partnership with Apex LED and work with us on an ongoing basis. Using our close relationships, we make sure our contractors complete customer projects to our high standards.
Do we need to attend site to provide a quote?
In some cases, yes and some cases, no. It all depends on the project type and size.
For example, if you need a basic job done, like swapping some lights over to new LED's or installing ceiling fans, most likely we can provide over the phone pricing based off of your answers to some key questions we would ask you. However, if you require a more complex job to be completed, we would need to attend site to quote accurately.
What are Apex LED's payment terms?
For domestic customers, payment is required on the day of your booking, which can be taken by our technicians via card or cash.
For commercial/ business customers invoices are generally due after 7 days.
Does Apex LED provide LED lighting upgrades with the gov. rebate?
Yes. We can provide you upfront LED lighting upgrade pricing for your site, including government rebate incentives deducted from your total amount. You only pay the difference and we collect the rebate.
What is your installation Guarantee?
Typically, after supplying and installing a product, contractors tend to avoid responsibility for the supplied product.
If we supply you with a product (such as new LED lighting or ceiling fans) we will guarantee the product by offering 12 months liability. So if your product supplied by us becomes faulty within the first 12 months, we will replace it for free. After the 12 months, standard product manufacturers warranty will apply and our standard service fee will apply to swap out warranty claimed products.
We also offer 24 months installation guarantee on higher value and quality products.